how long will it take before my order ships?
Lead times vary by item. The lead times are provided in the product description.
what is the shipping cost for products?
All items ship free to the contiguous United States. Expedited shipping is available at an additional cost. Please contact us at firstname.lastname@example.org for any shipping related questions.
do you ship outside the us?
We are able to ship internationally on a limited basis. Please contact us at email@example.com for more information. Please include the item(s) that you are interested in and your shipping address in your email.
can i request expedited shipping?
Expedited shipping is available on certain items at an additional cost. If you would like a shipping quote please email us at firstname.lastname@example.org
can i return my order?
Returns are accepted for a full refund if received within 30 days of shipment. Please contact us at email@example.com, and we will provide return instructions. A full refund will be issued once the item has been returned.
Personalized items are non refundable, unless there is a personalization error on our part or a product defect. Please check your personalization request for spelling and correct dates before submitting. We understand everyone makes mistakes and are happy to replace, at no cost, any errors in personalization on our end.